Privacy Policy
Convertabl, LLC, together with its subsidiaries (“Convertabl”) has created this Privacy Policy in line with Convertabl’s commitment to your privacy on Convertabl websites and marketing initiatives. The following discloses Convertabl’s information gathering, dissemination and protection practices.
Compliance
If you do not agree to the terms of this Privacy Policy, please do not access or use Convertabl websites.
Collection of Information
Convertabl collects information to provide better services to its users and to better understand the visitors to its websites and what content is of interest to them. Convertabl collects information in the following ways:
- information you affirmatively choose to submit to us (such as your name, email address, company name, title, country) for the purpose of accessing various downloads, viewing specific content, subscribing to Convertabl newsletters, registering for events and your preferences in receiving marketing from Convertabl and its third party partners and your communication preferences, etc. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from Convertabl if you have requested information from Convertabl or you or your employer has purchased services from Convertabl;
- information Convertabl receives from your use of Convertabl websites, such as the IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to Convertabl’s websites;
- location information when you use Convertabl’s websites as Convertabl may collect and process information about your location. Convertabl may use various technologies and tools to determine location;
- information that is considered aggregated data such as statistical or demographic data which Convertabl may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity, unless Convertabl combines or connects aggregated data with your personal information so that it can directly or indirectly identify you; and
- Convertabl collects technical data from various third parties and public sources as, such as: analytics providers, advertising networks, search information providers
Other than as required by law, Convertabl websites do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Convertabl will not collect any information about criminal convictions and offenses.
Convertabl will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If Convertabl needs to use your personal information for an unrelated purpose, Convertabl will notify you and explain the legal basis which allows Convertabl to do so.
Convertabl will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If Convertabl needs to use your personal information for an unrelated purpose, Convertabl will notify you and explain the legal basis which allows Convertabl to do so.
Sharing of Information
Convertabl may disclose your personal information to the following categories of recipients:
- to its professional advisers, third-party services providers and partners who provide data processing services to Convertabl (for example, to support the delivery of, provide functionality on, or help to enhance the security of Convertabl websites), or who otherwise process personal information for purposes that are described in Privacy Notices or notified to you when Convertabl collects your personal information.
- to any competent law enforcement body, regulatory, government agency, court or other third party where Convertabl believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
- to any other person with your consent to the disclosure.
Legal Basic of Processing
If your personal information is protected by EU data protection law, Convertabl’s legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which Convertabl collects it.
However, Convertabl will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Convertabl may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If you have questions about or need further information concerning the legal basis on which Convertabl collects and uses your personal information, please contact Convertabl using the contact details provided under the “Contact Details” heading below.
However, Convertabl will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Convertabl may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If you have questions about or need further information concerning the legal basis on which Convertabl collects and uses your personal information, please contact Convertabl using the contact details provided under the “Contact Details” heading below.
Use of Information
Any information collected by Convertabl will be done in accordance with this Privacy Policy for the purposes of making better business decisions, supporting the activities you choose to engage in, and providing higher quality solutions and services to Convertabl’s customers. Convertabl uses your location information to tailor your experience with Convertabl websites. It may also use any non-personal information collected to enhance Convertabl websites, and your IP address for website diagnostics and administration. Convertabl will only retain your personal information for as long as necessary to fulfill the purposes it was collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, Convertabl considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which Convertabl processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.
To determine the appropriate retention period for personal information, Convertabl considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which Convertabl processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.
International Transfers
Convertabl processes information on servers in many countries around the world and you consent to your personal information being processed on a server located outside the country in which you reside. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). However, Convertabl has taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
Information Security
Convertabl protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select Convertabl personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. Convertabl has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.
Marketing
As explained above, Convertabl will collect and use your personal data for marketing purposes. Your data will be stored in our CRM system. We will use your data to inform you about Convertabl products and services we think may be of your interest and to send you our newsletters. For statistical purposes, we will collect information about your response to our emails and our interaction with you to make decisions on future marketing. If you wish to have us stop collecting and using this information please click here.
Links
Convertabl websites contain links, plug-ins, and applications to various third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Convertabl has no control over, and is not responsible for the content, privacy policies or reliability of such third party connections. When you leave Convertabl’s website, Convertabl encourages you to read the privacy notice and privacy policy of every website you visit.
Your Data Protection Rights
If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting Convertabl using the contact details provided under the “Contact Details” heading below:
- to its professional advisers, third-party services providers and partners who provide data processing services to Convertabl (for example, to support the delivery of, provide functionality on, or help to enhance the security of Convertabl websites), or who otherwise process personal information for purposes that are described in Privacy Notices or notified to you when Convertabl collects your personal information.
- to any competent law enforcement body, regulatory, government agency, court or other third party where Convertabl believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
- to any other person with your consent to the disclosure.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Convertabl may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. Convertabl tries to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, Convertabl will notify you and keep you updated.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies some parts of Convertabl websites may become inaccessible or not function properly. For more information about the cookies that Convertabl uses, please see Convertabl’s Cookie Policy.
Changes to the Policy
Convertabl reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on Convertabl websites. Your continued use of Convertabl websites constitutes your acceptance of those changes.
This version was last updated on 08 August 2025 and historic versions can be obtained by contacting Convertabl.
This version was last updated on 08 August 2025 and historic versions can be obtained by contacting Convertabl.
Contact Details
It is important that the personal information Convertabl holds about you is accurate and current. Please keep Convertabl informed if your personal information changes during your relationship with Convertabl. Additionally, if you have any questions about this Privacy Policy, the practices of Convertabl websites or your interaction with Convertabl via Convertabl websites, please contact:
Convertabl
Email: privacy@convertabl.com
Email: privacy@convertabl.com